Sandesh Soni

My name is Sandesh Soni. I was born in Latur, India but I’ve been living in Pune, since 2008. I love working with Elixir and Reactjs and to combine the two together. I love writing code using my Keychron K2.

less than 1 minute read

Marketplace support can be over chat or email.

Good customer service is the quality and timely assistance provided by a business and its employees to the people who use or buy its products and services. Customer service can range from aiding customers with purchases to solving their problems online.

Few ways

  • Be friendly

  • Be Prompt. Be quicker. Have a list of queries and complaints by other customers with solutions. So even if a new customer success representive is on call, the possible solution is handy.

  • Know your product or service
  • Listen to your customers
  • Ask for feedback, and use feedback as received.
  • Follow up with customers at a later date

You May Also Enjoy

An Introduction to the Sharing Economy.

1 minute read

The sharing economy is a term for the collaborative consumption of goods and services. It is a socio-economic system built around the sharing of resources. T...

What is a Marketplace Platform

1 minute read

What are the benefits of using a marketplace platform? Answer: Some benefits of using a marketplace platform include the ability to connect with a larger aud...