Challenge:

Inkle’s portal had complex forms with overlapping data, hindering customer onboarding and administrative efficiency. They also needed better user management.

Solution: [Songpoem]:

Simplified complex forms, improving user experience. Implemented multi-user roles. Integrated payments for subscriptions using Chargebee. Added recurring subscriptions.

Results:

Improved operational efficiency. Reduced administrative tasks. Enhanced customer onboarding.

Technology: Elixir, Chargebee